Monday - March 25th 

A Day in the Life

Build Renovate or Buy

Creating a Working Model for Your Inn


Hospitality Industry (Overview) - Presented by Rob Fulton, AIHP CEO

Press Release - The B&B's Traveler Profile & Industry Study

B&B's Unbounded - The State of B&B's in the U.S. - Produced by Phocuswright

Inn Valuation

Today's Traveler


Tuesday, March 26th - Thursday, March 28th

5 Operational Areas

ADA Compliance for your Property and Website

Ask the Innkeepers Session

Back to Basics Workshop

Beyond Avocado Toast

Breakfast Dietary Accommodations

Dealing with Dollars

Full Service Flawlessly

Going Green with the Guest Experience - (Email [email protected] for a copy)

Google - Are you Struggling to Slay the Ever Powerful Online Giant

Have Your Way with the OTAs - (Email [email protected] for a copy)

Healthy Work Environment - (Email [email protected] for a copy)

Life-Saving Checklist

Managing Multiple Generations

Mapping the Path to 2020

Mouthwatering Food Photos with Amy Camera - (Email [email protected] for a copy)

Non-Lodging Revenue - Creative Retailing Ideas

Non-Lodging Revenue - Incorporating Wellness

Non-Lodging Revenue - Packaging and Partnering Ideas

Non-Lodging Revenue - Unique Use of Space Ideas

OTA Basics

Outside the Box Staffing Options

Revenue Management - The Key to Increasing Your Revenue in 2019

Ring Ring

Service and Assistance Animals in Hotel and Lodging Environments

Surprise Them

Technology in Lodging 

Thank You for Your Repulsive Review

The 7 Year Itch


Bride Q&A

Decision-Making Process - Handout 1, Handout 2 and Handout 3

Elopement Agreement

Elopements and Intimate Weddings

Employee Wedding Schedule

Hermann Hill Presentation

Holly McKee Handout

Instagram Social Media 

Nancy Miller Handouts

Vendor Relationships

Wedding 101

Wedding Packages

Wedding RFP

Wedding Presentation from Nancy Malikie

Wedding Contracts